Palm Pictures Website Privacy Notice
Palm Pictures Limited is committed to keeping any personal data that we collect in the regular course of doing business safe and secure and to handling it in accordance with our legal obligations. This Privacy Notice explains the purposes for which we collect personal data, how we safeguard it and what rights you have in relation to your personal data. It outlines the types of information we may collect, how that information will be used and the rights individuals have in relation to that use.
What is personal data?
Personal data means any information or pieces of information that could identify you either directly (for example, your name) or indirectly (for example, through an online identifier or pseudonymised data).
What type of personal data do we collect?
In the normal course of doing business, we may collect a limited range of personal information, including names, company details, postal addresses, email addresses and telephone numbers, depending on how you engage with us. We may collect information if you:
- contact us by email, telephone or post;
- submit an enquiry in person;
- engage with us on social media; or
- choose to respond to any queries we send to you.
We do not ask visitors to create an account, subscribe to a mailing list or submit personal information through an online form on this website.
Why we collect personal information
Palm Pictures Limited may collect and process personal data for the following purposes:
- providing you with information about our business and responding to your enquiries;
- communicating with you about relevant business matters or projects;
- assisting us in complying with legal or regulatory requirements; and
- ensuring the security and proper operation of our website and communications.
We normally rely on our legitimate interests in operating our business and responding to people who contact us. Where an enquiry relates to a possible agreement with us, we may process information in order to take steps at your request before entering into a contract. We may also process information where necessary to comply with a legal obligation. Where we rely on consent, you may withdraw that consent at any time.
Who has access to your information?
Under no circumstances do we sell your personal information to third parties. Your information is not shared with third parties for their own marketing purposes.
Your information may be disclosed to third-party product and service providers working on our behalf, such as our website-hosting, email and IT service providers, but only where necessary for them to provide their services. We require service providers that process personal data on our behalf to take appropriate steps to keep it safe and secure and not to use it for their own purposes.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
Visitors to our website
Our website is provided principally so that visitors can see what we do and find our contact details. Palm Pictures Limited does not use Google Analytics and does not use the website to set analytics, advertising or marketing cookies.
Like most websites, the company that hosts and delivers the website may automatically process limited technical information needed to provide, protect and maintain it. This may include an IP address, browser or device information, the date and time of a request, and security or server logs. It may also use technologies that are strictly necessary for the website to function or remain secure. Palm Pictures Limited does not use this information to identify visitors or create profiles about them.
If we decide in the future to collect personally identifiable information through the website or introduce analytics or other non-essential cookies, we will update this notice, explain what we intend to do with the information and introduce any choices required by law before doing so.
Links to other websites
This Privacy Notice does not cover other websites to which this website may link. Those websites are not governed by this Privacy Notice. If you have questions about how another website uses your information, you should check that website’s privacy notice.
Information about our use of cookies
Cookies are small text files that a website may place on a visitor’s device. They can perform different functions, such as enabling a website to operate securely, remembering preferences or measuring how a website is used.
Palm Pictures Limited does not use analytics, advertising or marketing cookies on this website. The website provider may use cookies or similar technologies that are strictly necessary to deliver, operate or secure the website. These technologies do not require consent where the applicable legal conditions for strictly necessary use are met.
You can use your browser settings to block or delete cookies. If you block strictly necessary cookies, some parts of the website may not operate as intended.
How long do we keep personal data?
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected. Enquiries are kept for as long as needed to respond and deal with the matter. Relevant correspondence may be retained for longer where it forms part of a business record, is needed to comply with a legal obligation or may be required to establish, exercise or defend legal rights. Information is deleted when it is no longer needed.
Data security
Palm Pictures Limited implements reasonable technical and organisational measures appropriate to the limited personal data we handle to protect it against accidental or unlawful loss, misuse, alteration, disclosure or access. We store such data in secure environments where reasonably practicable. While we take reasonable precautions to protect personal information, no transmission of information over the internet or by email can be guaranteed to be completely secure.
Your rights
Under UK data-protection law, you may have the right to:
- request access to your personal data and obtain a copy;
- ask us to correct inaccurate or incomplete personal data;
- ask us to erase your personal data in certain circumstances;
- ask us to restrict the processing of your personal data in certain circumstances;
- object to processing based on our legitimate interests; and
- withdraw consent at any time where we rely on consent.
These rights are not absolute and may be subject to legal exceptions. There is normally no fee for exercising your rights. We will normally respond within one month, although the law permits an extension in certain circumstances.
To exercise a right or raise a concern about your personal data or this Privacy Notice, please contact us at info@palmpicturesuk.com.
Further information and complaints
If you are unhappy with how we use your personal data, please contact us first so that we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk/make-a-complaint
Changes to this Privacy Notice
We keep this Privacy Notice under regular review and may update it if the website or the way we handle personal data changes. The date at the top of this notice shows when it was last updated.
You may access this Privacy Notice at any time using the link in the footer of www.palmpicturesuk.com.